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Health Check Costa Rica about the International Medical Travel Summit Part 1 of 5

The Medical Travel summit hosted by the Promed Council of Costa Rica was an spectacular event that pointed out the direction of this extremely important industry in Costa Rica. Presence was robust with many of the key players in Medical Tourism there along with numerous large Real Estate development firms with a vested interest in Medical Tourism projects in Costa Rica, also included were countries like Panama and Colombia seeking to get their nascent Medical Tourism attempts before a much larger audience. The presenters ranged on many critical topics and several truly stood out. The thrust of this conference and its speakers was and is attention to excellent benchmarks in all facets of the Medical Tourism industry. From medical travel facilitators to institutional care providers the meaning was clear. Excellent quality of care, attention to high quality and transparency of services are the watchwords that should carry this industry forward in substantial leaps of growth that a lot of seasoned forecasters are predicting. Earning the confidence of the prospective patients may only be done with consistent high quality medical care, transparency of service and the excellence of the hospitality industry which helps it.
Many highlights of the conference included Mr. Robert Repke of Global Medical Conexions. Mr. Repkes’ talk was of special appeal as his organization gives consulting solutions to many important companies who have converted to the Self Insurance model as a matter of prerequisite and we believe foresight. These kind of corporations like many folks are finding that the regular insurance carriers are just too expensive and simply not nimble enough to cater to their demographic specific needs. Its not all companies are created equal either in demographics or their insurance demands. Tailoring a self insurance program to match has the potential to conserve North American companies billions of dollars after some time and the Medical Travel design stands to be a important beneficiary of such forward pondering tactics. Incentivizing employees for medical travel is certain to come to be a hot topic for debate in the near future. One we will follow closely. The concepts striking to us and should be encouraging to participants in this industry was just how brand new this thought is and how few corporations are in fact embracing this model. With many superb carriers such as Lloyd’s of London mitigating liability quite affordably for corporations offering Medical Travel as an selection, the risk infrastructure appears to be growing easily around Medical Travel and the growth potential in this area given these trends is merely surprising.
Yet another vital and informative presenter at the forum was Attorney Stephen M. Weiner member and Chair of the Health Law Practice. Mr. Weiner touched on some very crucial liability and risk issues specially for Medical Travel facilitators. The very long arm of United States Litigators is in existence and well here in Costa Rica and the fine line in between being a facilitator and a care provider is one we facilitators need to follow carefully. Excessive care must be taken by facilitators to be transparent in their documentation and the scope of their services. A facilitator will have to go above and beyond in building the lines of communication with possible consumers and delineating where facilitation stops and care giving starts out. Facilitators offer a valuable service helping patients negotiate the often perplexing and scary labyrinth of international travel add this to the uncertainty of Medical Care in a foreign country and the rising importance of the facilitators role and therefore liability will become clear.
The Medical travel Summit and Promed have accepted a very important role in Costa Ricas medical tourism future and the importance of building trust, supporting accreditation, getting leaders leaders together and most of all promoting expectations of excellence within all features of this industry in Costa Rica. In part two of this series we will look at other critical themes from the summit including the Costa Rica Governments essential position in transparency, and setting expectations and practices for Medical Travel Facilitators.