Helpdesk Logging Software
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Single Channel Personal Logging System $200 Log incoming and outgoing calls to your PC or Network. Turn any Windows-based PC with a sound card into a complete telephone audio logging system! Single Channel Personal Logging System AT A GLANCE Single Channel Universal Interface Digital Quality Recording Easy and Simple Operation Reliable Hard Drive Storage Windows PC Compatible Easy 3 Step Logging System ADVANCED FEATURES Universal Interface Allows connection to outside or inside phone lines, voicemail systems, telephone handsets, radio systems, and remote microphone. Digital Performance Multiple copies of recordings can be made with crystal clear quality. Calls can be instantly emailed and copied from within the application. Simple Operation Fully automatic recording. Calls and recording status are displayed at a glance. An adjustable VOX (voice activation) system automatically starts and stops recording. Type and store notes regarding the conversation while recording in the notes window – even play back the current call while you’re still recording! Calls can be copied, emailed, encrypted, and backed up on any other computer. Reliable Hard Disk Storage Personal Logger allows you to select a local hard drive or a network file server as the target directory for recordings. Save files in a shared directory or for easy access and backup of important recordings. Optional Call Analysis Software Optional Windows software indexes and sorts calls for easy retrieval by phone number, customer name, notes, customer address, etc. Calls can be scanned for caller ID, and you can actually look up the address and contact information for each call! Fully Compatible with Your System Windows 95, 98, ME, NT4, 2000, or XP with a 133MHz or faster processor with an available microphone jack. Virtually any audio source is compatible. A direct outside analog phone line is required to decode DTMF and Caller-ID information. A handset connection may be used to record calls on a digital telephone system. A radio system or microphone may also be connected. A level adjustment is provided for high-level audio sources such as a radio system. KIT CONTENTS Personal Logger Audio Module Converts telephone audio into a format compatible with your PC sound card. RJ-11 Line Cord Used in to record from inside or outside telephone lines. RJ-11 “Y” Connectors Two sets of Y connectors make it easy to connect to handset or wall jacks. Handset Cable Attaches to your desktop phone (analog or digital). Software Installation CD Auto-installs everything on your Windows PC. Full Installation and Owner’s Manual With easy step-by-step installation and configuration tips. |
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Help Desk 100 Success Secrets – Helpdesk Need to Know topics covering Help desk jobs, Help desk software, computer Help desk, Help desk support, Helpdesk jobs, $14.01 No Synopsis Available |
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This Was Logging $11.21 This book is in New – Excellent condition |
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The Counselor’s Helpdesk $8 No Synopsis Available |
Employ IT Support Software On The Way To Improved Management For Helpdesk Requests
Even if your company employs only one IT pro to manage the entire organization, you still need a system to manage the requests that come in. No matter if you have 1 or 100 computers technology issues can compromise valuable moments of your day. Therefore, even small to medium sized companies can benefit from IT Support Software for obvious reasons.
This article will cover where to get reliable IT support software, which IT support software company comes with free support that you can trust and how you will benefit from IT support software
*** Primary IT Support Software Benefits ***
IT support software that is worth its weight needs to include IT portal and helpdesk management functionality. The life of an IT pro is already hectic and often complicated. So a solution that equips the IT pro with every possible resource helps reduce some of the chaos and provide a more organized IT department.
For that reason IT support software includes the following type of benefits:
- IT support software tracks help tickets by user, asset, due date, & more
- When IT support has everything under control, the entire company is more secure
- You can manage user request tickets, organize your work, and assign tasks to your help desk team
*** In What Ways Does Tech Support Software Directly Benefit Your Business? ***
Other features may also be at your disposal depending on the type of tech support software you are working with. A good example of this is Spiceworks’ software which allows you access to Active Directory management as well as IT purchase workflow resources. Mobile device management and ticket importing are two additional features that should really be part of this type of help desk software.
*** How can I get free and reliable IT support software? ***
Turn to the helpful people at Spiceworks.com for answers your IT department needs to find! Simply download our free IT support software, and in just minutes, you'll have a customizable help desk solution up and running. Spiceworks also provides no cost support via phone, eMail and an online community of over 1,200,000 IT professionals should you experience any difficulties while using their software. Get Spiceworks' IT support jobs software now!