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Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support – Ready to Use Supporting Documents Bringing ITIL Theory into Practice $49.95 A professional technical roadmap to IT help desk design, implementation & best-practice operation: initial concepts, key processes, goals & KPIs, mission statement templates, planning strategies, & performance measurement & improvement guides…. |
Active Directory Services: Network Management Officially Established
Active Directory services, formerly known as "NT Directory Service," is a popular network management technology that allows you to efficiently manage your network through its unique hierarchical format. In the later part of the 90s Microsoft brought this technology to market, it continues to be used primarily by IT professionals working in Windows related environments.
Three benefits of Active Directory include its ability to be used within small and large server farms alike, its power for querying and managing applications and the fact that geographic locations are not important to the functionality of the tool. Depending on the type of Active Directory management tool you use, this scalability is easy to adjust as your company changes sizes with either growth or downsizing.
*** What are typical features of an Active Directory management tool? ***
Active Directory technology is selected by IT professionals for a multiplicity of reasons. Active Directory software solutions are selected for a combination of the following reasons by many IT professionals:
- A central location for ease in network management and storage of application data
- The ability to synchronize directory updates across many servers
- DNS-based naming
- Reset passwords easily
- Ease and speed in viewing help tickets
- Access to an individual's unique information
- The ability to link devices for specific users
In addition to Active Directory's useful features, you'll also be able to apply critical updates and assign policies within your entire network for optimal IT asset management. Some products charge for administrative access to Active Directory. However, if you secure the services of free network management software programs you will find this to be an expense that your company’ can easily avoid.
So how can I access a free Active Directory management tool?
Spiceworks.com provides a free tool to manage your Active Directory that'll allow you to integrate your help desk and network inventory. Spiceworks.com free helpdesk tools allow you to work with users accounts and passwords as well as link devices and track ticketing issues through to completion into their proper historical databases.
And should you hit any snags in the process, Spiceworks even provides free support by phone, email, or our online community of more than 1,000,000 other IT pros already using Spiceworks to completely manage and monitor their networks with Active Directory services.
Access Spiceworks.com free Microsoft Active Directory now!